Legal
Privacy Policy
Last updated: August 17, 2026
1. Who We Are
Hole Lotta Drywall is a DBA (doing-business-as) of Elite Core Pro LLC, a Florida limited liability company based in Tampa, FL, providing drywall repair and installation services in the Tampa Bay area.
2. Information We Collect
| Category | Examples | Source |
|---|---|---|
| Contact information | Name, phone number, email address | Provided directly by you via our quote form |
| Job details | Service needed, description of damage, consultation preference | Provided directly by you |
| Photos you upload | Images of your drywall damage or project | Provided directly by you |
| Communications | Records of calls, texts, or emails between you and us | Generated when you contact us |
| Technical/usage data | IP address, browser type, device type, pages viewed, general location (city/region) | Collected automatically by the Site and third-party services (see Section 6) |
3. How We Use Your Information
- To respond to your quote request and provide an estimate
- To schedule and perform drywall repair or installation services
- To contact you by phone, text, or email about your project — including appointment reminders and follow-ups
- To improve our website and services
- To comply with legal, accounting, and tax obligations
We do not use your photos or personal information for advertising, and we do not sell your personal information to third parties.
4. Text Message & Phone Consent (TCPA)
If you provide your phone number and check the consent box on our quote form, you agree that we may contact you by phone call or text message — including through automated dialing or texting technology — about your quote request or project. Consent to receive texts or calls is not a condition of purchasing our services. Message and data rates may apply. You can withdraw consent at any time by replying "STOP" to any text message, telling us during a call, or emailing sha@holelottadrywall.com.
5. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us run our business — for example, website hosting, form-submission processing, or scheduling tools — under obligations to protect your information
- Law enforcement or regulators when required by law, subpoena, or to protect our legal rights
- A successor business if Elite Core Pro LLC is sold, merged, or reorganized
6. Cookies & Third-Party Tools
Our Site uses a small number of cookies and similar technologies. See our Cookie Policy for full details, including our use of Google Fonts, which loads typefaces from Google's servers and may share your IP address with Google in the process.
7. Data Retention
We keep quote requests, job records, and related communications for as long as reasonably necessary to provide services, maintain business records, and meet tax and legal obligations — generally up to 7 years for financial records, consistent with standard recordkeeping practice. You can request earlier deletion of non-essential information at any time (see Section 9).
8. Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices & Rights
- Access or correction: Email us to ask what information we have about you or to correct it.
- Deletion: You may request that we delete your personal information, subject to our legal recordkeeping obligations.
- Opt out of texts/calls: Reply "STOP" to any text, or tell us directly.
- California residents: Depending on our size and activities, the California Consumer Privacy Act (CCPA/CPRA) may give you additional rights to know, delete, or opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details below.
To exercise any of these rights, email sha@holelottadrywall.com or call (813) 802-8035. We will respond within a reasonable time.
10. Children's Privacy
Our Site and services are directed at adults and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated policy.
Questions?
Elite Core Pro LLC, DBA Hole Lotta Drywall — Tampa, FL